How do I manually record a payment received?

Manually record a payment received by opening the transaction in the dashboard and adding the payment via Payment Requests.

Payments & invoices 11 steps Updated

Step by step · 11 steps

  1. Step 1: Go to your dashboard.

    Go to your dashboard.
  2. Step 2: Click Bookings & Prices in the menu.

    Click Bookings & Prices in the menu.
  3. Step 3: Click Bookings.

    Click Bookings.
  4. Step 4: Look up the booking you want to record a payment for, for example by the guest's name.

    Look up the booking you want to record a payment for, for example by the guest's name.
  5. Step 5: Click Details next to the booking.

    Click Details next to the booking.
  6. Step 6: Click the Payment requests tab.

    Click the Payment requests tab.
  7. Step 7: Click the three dots next to the payment request.

    Click the three dots next to the payment request.
  8. Step 8: Click Register payment (manual).

    Click Register payment (manual).
  9. Step 9: Under Paid via: choose how you received the payment, for example Bank or Cash.

    Under Paid via: choose how you received the payment, for example Bank or Cash.
  10. Step 10: The outstanding amount is already filled in. Received a different amount? Change it here.

    The outstanding amount is already filled in. Received a different amount? Change it here.
  11. Step 11: Click Register payment. The payment request is then marked as paid.

    Click Register payment. The payment request is then marked as paid.

Can’t find your answer here?

Our support team will be happy to help you. Please email us or call us on weekdays, and we’ll look into it with you.

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