How do I set my payment terms?

Easily set your deposit period, percentage and payment instalments so that guests pay on time and your administration runs smoothly.

Payments & invoices 12 steps Updated

Step by step · 12 steps

  1. Step 1: Go to your dashboard.

    Go to your dashboard.
  2. Step 2: Click My accommodation in the menu.

    Click My accommodation in the menu.
  3. Step 3: Click Payment terms.

    Click Payment terms.
  4. Step 4: At the top you see your current settings: when the down payment and the remaining payment are requested.

    At the top you see your current settings: when the down payment and the remaining payment are requested.
  5. Step 5: Under Minimum number of days for deposit, enter the down-payment period. If the booking falls within this period, the guest pays the full amount at once.

    Under Minimum number of days for deposit, enter the down-payment period. If the booking falls within this period, the guest pays the full amount at once.
  6. Step 6: Under Down payment percentage, enter the share of the booking amount that is paid as a down payment.

    Under Down payment percentage, enter the share of the booking amount that is paid as a down payment.
  7. Step 7: Under Send residual payment X days before check in you choose how many days before arrival the request for the remaining amount is sent.

    Under Send residual payment X days before check in you choose how many days before arrival the request for the remaining amount is sent.
  8. Step 8: Under Payment term (in days) enter how many days the guest has to pay (0 = immediately).

    Under Payment term (in days) enter how many days the guest has to pay (0 = immediately).
  9. Step 9: Under Reminder interval (in days) choose how often a payment reminder is sent.

    Under Reminder interval (in days) choose how often a payment reminder is sent.
  10. Step 10: Tick Show payment terms to the booker to show your guest the terms.

    Tick Show payment terms to the booker to show your guest the terms.
  11. Step 11: Under Sending payment requests choose whether payment requests are sent automatically.

    Under Sending payment requests choose whether payment requests are sent automatically.
  12. Step 12: Click Save.

    Click Save.

Can’t find your answer here?

Our support team will be happy to help you. Please email us or call us on weekdays, and we’ll look into it with you.

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