How do I add an extra user to my Voyando account?

Add additional users by first upgrading your subscription and then assigning users and permissions via the dashboard.

Account & subscription 13 steps Updated

Step by step · 13 steps

  1. Step 1: Go to your dashboard. Extra users are part of your subscription; if you have no licences yet, add them first under Financial > Subscription.

    Go to your dashboard. Extra users are part of your subscription; if you have no licences yet, add them first under Financial > Subscription.
  2. Step 2: Click Users in the menu.

    Click Users in the menu.
  3. Step 3: Click Add user.

    Click Add user.
  4. Step 4: Enter the first name.

    Enter the first name.
  5. Step 5: Enter the last name.

    Enter the last name.
  6. Step 6: Enter the new user's e-mail address. They receive an e-mail to set their own password.

    Enter the new user's e-mail address. They receive an e-mail to set their own password.
  7. Step 7: Tick the accommodations the new user gets access to.

    Tick the accommodations the new user gets access to.
  8. Step 8: Choose which rights the user gets. You can fine-tune this per topic later.

    Choose which rights the user gets. You can fine-tune this per topic later.
  9. Step 9: Click Save.

    Click Save.
  10. Step 10: The new user then appears in the list under Users.

    The new user then appears in the list under Users.
  11. Step 11: Want to change the rights later? Click Edit next to the user.

    Want to change the rights later? Click Edit next to the user.
  12. Step 12: Pick a default role, or set per topic whether the user has no access, read-only or write access.

    Pick a default role, or set per topic whether the user has no access, read-only or write access.
  13. Step 13: Click Save.

    Click Save.

Can’t find your answer here?

Our support team will be happy to help you. Please email us or call us on weekdays, and we’ll look into it with you.

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