How can I send an email template manually?

Manually send an email template to guests via the dashboard by selecting a template, customising it and sending it.

E-mail & communication 13 steps Updated

Step by step · 13 steps

  1. Go to your dashboard.

    Go to your dashboard.

  2. Click Bookings & Prices in the menu.

    Click Bookings & Prices in the menu.

  3. Click Bookings.

    Click Bookings.

  4. Choose the tab with the right status, for example Upcoming.

    Choose the tab with the right status, for example Upcoming.

  5. Click Details next to the booking.

    Click Details next to the booking.

  6. Click the Communications tab.

    Click the Communications tab.

  7. Click Sent emails.

    Click Sent emails.

  8. Click Compose email.

    Click Compose email.

  9. Choose the email template you want to send, for example the review request.

    Choose the email template you want to send, for example the review request.

  10. Click Genereer e-mail (generate email). The subject and text are filled in with this booking's details.

    Click Genereer e-mail (generate email). The subject and text are filled in with this booking's details.

  11. Adjust the subject if needed.

    Adjust the subject if needed.

  12. Adjust the text of the email if needed.

    Adjust the text of the email if needed.

  13. Click Verzenden (send).

    Click Verzenden (send).
How do I set up an automated email? Set up an automated email template with variable values and specify when it should be sent, so that your guests always receive the correct information. How do I set up an automatic review request? Set up an automated review request email to be sent after checkout, containing a personalised review link. How do I set up an automatic email? You can easily set up automatic emails for your guests by editing their email addresses and selecting the messages you want to send. How do I make changes to an existing email template? Simply customise the subject, content and send time of your email template and replace all scheduled emails with a single click. How can I set up automated emails for Booking.com guests? Grant [email protected] permission on Booking.com and set up automatic emails for your Booking.com guests in the Voyando Dashboard. Where can I see which emails have been sent to a guest? View the emails you’ve sent to a guest via ‘Bookings’, ‘Details’ and ‘Communication’ in your Voyando dashboard.

Can’t find your answer here?

Our support team will be happy to help you. Please email us or call us on weekdays, and we’ll look into it with you.

[email protected] 050 700 1581
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