How do I change an existing guest’s email address?

Edit a guest’s email address via Bookings, update the details and select which emails need to be resent.

E-mail & communication 9 steps Updated

Step by step · 9 steps

  1. Step 1: Go to your dashboard.

    Go to your dashboard.
  2. Step 2: Click Bookings & Prices in the menu.

    Click Bookings & Prices in the menu.
  3. Step 3: Click Bookings.

    Click Bookings.
  4. Step 4: Choose the tab with the right status, for example Upcoming.

    Choose the tab with the right status, for example Upcoming.
  5. Step 5: Click Details next to the booking.

    Click Details next to the booking.
  6. Step 6: Click the pencil icon next to the guest's address under Email.

    Click the pencil icon next to the guest's address under Email.
  7. Step 7: Change the email address.

    Change the email address.
  8. Step 8: Tick the emails that should still go to the new address.

    Tick the emails that should still go to the new address.
  9. Step 9: Click Add email address to save.

    Click Add email address to save.

Can’t find your answer here?

Our support team will be happy to help you. Please email us or call us on weekdays, and we’ll look into it with you.

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