How can I remove a block from an external source?

Easily remove conflicts via Voyando and ensure they are automatically removed from all linked calendars within 12 hours. Check iCal links if you encounter any problems.

Channel manager & integrations 8 steps Updated

Step by step · 8 steps

  1. Step 1: Go to your dashboard.

    Go to your dashboard.
  2. Step 2: Click Bookings & Prices in the menu.

    Click Bookings & Prices in the menu.
  3. Step 3: Click Availability.

    Click Availability.
  4. Step 4: Click List view.

    Click List view.
  5. Step 5: Find the block. The Type column shows its source. Voyando's own blocks are called Booking, Block or Option; otherwise it shows the platform's name.

    Find the block. The Type column shows its source. Voyando's own blocks are called Booking, Block or Option; otherwise it shows the platform's name.
  6. Step 6: Does the block come from a platform? Remove it on that platform; after the next sync (12 hours at most) the date is free again. If it stays, click Import/export calendar.

    Does the block come from a platform? Remove it on that platform; after the next sync (12 hours at most) the date is free again. If it stays, click Import/export calendar.
  7. Step 7: Check that the status of the calendar in question is OK.

    Check that the status of the calendar in question is OK.
  8. Step 8: Check that exactly this link is entered at the platform; every platform gets its own link. If the link is right and the block stays, ask the platform to remove it manually.

    Check that exactly this link is entered at the platform; every platform gets its own link. If the link is right and the block stays, ask the platform to remove it manually.

Can’t find your answer here?

Our support team will be happy to help you. Please email us or call us on weekdays, and we’ll look into it with you.

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