Why is a date still blocked, and how do I fix it?

Find out why a date remains blocked and how to correctly remove blocks, options or bookings via the Voyando dashboard.

Channel manager & integrations 8 steps Updated

Step by step · 8 steps

  1. Go to your dashboard.

    Why is a date still blocked, and how do I fix it? – step 1: Go to your dashboard.

  2. Click Bookings & Pricing in the menu.

    Why is a date still blocked, and how do I fix it? – step 2: Click Bookings & Pricing in the menu.

  3. Click Availability.

    Why is a date still blocked, and how do I fix it? – step 3: Click Availability.

  4. Click List view.

    Why is a date still blocked, and how do I fix it? – step 4: Click List view.

  5. Check the Type column to see where the block comes from. Always remove a block or booking at its source: it then disappears from every linked platform by itself.

    Why is a date still blocked, and how do I fix it? – step 5: Check the Type column to see where the block comes from. Always remove a block or booking at its source: it then disappears from every linked platform by itself.

  6. Does it say Block or Option? Remove it here with the three dots and Delete. Does it say Booking? Then cancel the booking itself.

    Why is a date still blocked, and how do I fix it? – step 6: Does it say Block or Option? Remove it here with the three dots and Delete. Does it say Booking? Then cancel the booking itself.

  7. Does it show the name of a platform, or do you see the block several times? Then it comes in through an iCal link. Click Import/export calendar.

    Why is a date still blocked, and how do I fix it? – step 7: Does it show the name of a platform, or do you see the block several times? Then it comes in through an iCal link. Click Import/export calendar.

  8. Check that this link is entered at that platform, and remove the block on the platform itself. If it still stays, contact the platform.

    Why is a date still blocked, and how do I fix it? – step 8: Check that this link is entered at that platform, and remove the block on the platform itself. If it still stays, contact the platform.

See also

How can I remove a block from an external source? Easily remove conflicts via Voyando and ensure they are automatically removed from all linked calendars within 12 hours. Check iCal links if you encounter…
How do I change the cleaning fees on Airbnb? Adjust the cleaning charges for short and long stays via Channel Management in your Voyando dashboard and save the changes. How do you add guest messages to Voyando via a platform? Link guest messages from platforms to Voyando via Channel Management and manage them easily in ‘Communication’ under ‘Messages via Channels’. How do I link a Google Calendar? Link your Voyando unavailability periods to your Google Calendar by importing the iCal link and making your calendar visible in Google Calendar. How do I sync an external calendar manually? You can quickly synchronise your iCal link via the dashboard by going to Bookings & Prices and selecting the ‘Synchronise now’ option. Where can I find the list of Chekin registrations? You can easily view all your Chekin bookings at voyando.com/dashboard under ‘Chekin integration’ and ‘Bookings’. How do I connect an external calendar via iCal? Synchronise your calendar with an external platform via an iCal link and keep your availability up to date in Voyando at all times.

Can’t find your answer here?

Our support team will be happy to help you. Please email us or call us on weekdays, and we’ll look into it with you.

[email protected] 050 700 1581
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