On Airbnb, guest and host review each other. Read more about managing reviews with Voyando.
This works for accommodations connected to Airbnb through the Voyando channel manager, with reviews switched on in the channel manager.
Step by step
-
Step 1: Click Reviews in the menu.
-
Step 2: Open the Review guest tab. It lists Airbnb reviews from the last 30 days for which you have not reviewed the guest yet.
-
Step 3: Does the review say Hidden on Airbnb? Then nobody sees the review until you have reviewed the guest or the 14-day review period has ended.
-
Step 4: Click Review guest next to the review.
-
Step 5: Give scores for house rules, communication and cleanliness, write a public review and, if you like, a private message to the guest.
-
Step 6: Click Send review. You cannot change your review afterwards.