See at a glance how guests rate your holiday home. Read more about managing reviews with Voyando.
On your dashboard too
Your start page has the Reviews tile with new reviews and reviews still to answer. In Reports you find the Review score and Review score over time tiles for the chosen period. Add them through Customise if they are not there.
Step by step
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Step 1: Go to your dashboard.
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Step 2: Click Reviews in the menu.
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Step 3: Open the Insights tab.
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Step 4: At the top you see your average score, the average of the last 12 months (compared with the year before), the number of reviews and how many you answered.
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Step 5: The Score over time chart shows your average score per month and the running average over the last 24 months.
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Step 6: Under Distribution of scores you see how many reviews got 5, 4, 3, 2 or 1 stars. Click a row to see those reviews.
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Step 7: Below that you see how many reviews you got per month, and how you score per source and per accommodation.
