More reviews means more trust from new guests. Read more about managing reviews with Voyando.
Good to know
- The guest writes the review on your own website. For that you need your own website with your own domain.
- Guests from Booking.com and Airbnb write their review on the platform itself; you do not ask them here.
- Don't want to do this every time? Set up an automatic review request; those emails count in the overview too.
Step by step
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Step 1: Go to your dashboard.
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Step 2: Click Reviews in the menu.
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Step 3: Open the Invitations tab.
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Step 4: Here you see how many guests left, how many you asked for a review and how many of them wrote one.
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Step 5: For each departed guest you see whether you already asked for a review and whether a review came in. Every email with the review link counts, including your automatic review request.
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Step 6: Click Request a review next to the guest. If you already asked, the button is called Send a reminder.
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Step 7: Adjust the message if you like. It is in the guest's language; {naam} becomes the first name and the button to the review form is added below it.
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Step 8: Click Send invitation. The guest writes the review on your own website; you then see it under Reviews.
